Why does mail from my script show a different email address?

Our servers have re-write enabled. This is a valuable tool in the fight against fraudulant email and spam.

If you attempt to send an email out and use a domain which is not registered to us or listed as a remote domain, your email address that the message is sent from will be re-written in the format of "username@server.host.name".

So, if my username is "customer" and I am on the server "lh1.njh.ca", then the email address will be re-written as "customer@lh1.njh.ca".

To ensure you do not have issue, you could setup an email account on your hosting account for your script, which will allow you to control what email is displayed.

If you have a special requirement, please contact support@cloud.webpal.net and we will review your request.
Was this answer helpful?

Related Articles

How do I set up my BlackBerry to check my Business Email?

From the BlackBerry home screen, click BlackBerry Setup > Set up Internet Email > Add An...

503 valid RCPT command must precede DATA

When sending email, you receive an immediate bounce such as the following:Subject: RE: XXXXXX -...

How do I change my email password?

There are three ways to do this: Through the Customer Portal, through cPanel, or if you already...

How can I send email with PHP (without being caught as spam)

Here is an example of a working PHP script to send mail, which properly utilizes the reply-to...

How do I get Internet Headers in Outlook?

When troubleshooting emails the headers are crucial to sorting out problems. Here is how to get...